Overdue Amount Keep Suspending My Account

For the past month now I am experiencing problems with Telkom Mobile. They keep on billing me for an amount of R380.00 that is overdue. After spending hours on the phone with customer care I spoke to a lady and told her that i do not know where this amount came from and she said it was an overdue amount for October 2014 so I sent her all the proof of payments she requested and she corresponded with me via e-mail and assured me that she will sort this out. <br> <br> Now a month later I yet again experienced the same that my phone was yet again suspended and I can only call the customer services, and yet again in querry is this overdue amount that would have been sorted out in April already.<br> <br> Now this amount comes from January according to them!<br> <br> <br> During the last month I made numerous calls to Telkom to talk to agents to ask them to please give me feed back to this regard and nothing NO SERVICE at all!!! <br> <br> Just promises but no service and help from their side.