Overdue Account

Telkom *** Telkom keeps on sending me messages of an overdue account by R204.35 via NuDebt. I had called the Telkom following up on the messages and gave in the reference number of the payment which was made via the Telkom platform on 18 March 2024 (***). I was informed by the Telkom representative that the amount is reflecting on the account and there were no further actions required. Still with with my effort of resolving this am still getting messages that the account is still over due. This incompetency from Telkom is frustrating, as I have been communicating with them almost for a month to try and resolve this, and after each call am told it will be resolved.