aJ
ashton J
1 reviews | Active since May 2014
23 Feb 2016, 08:05
Overdebitting
This morning checked my account to see i got debit ordered R951 on my telkom account which according to my calculations is wrong my line is closed...i pay my contract and adjust my own spend limit according to my budget which was suppose to debit only 579 this month i have gotten no statement yet i get debit ordered 951 i would like to change my telkom contract to cash payments no longer want a debit order as telkom thinks its fine to jus taje whatever amount they feel
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Telkom's replyOfficial
23 Feb 2016, 08:38Hello ashtonjacobs91,
This response serves as confirmation that your query has been received.
Your reference number : SM204038.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM204038.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,
Telkom's reply23 Feb 2016, 08:38
Official
Hello ashtonjacobs91,
This response serves as confirmation that your query has been received.
Your reference number : SM204038.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM204038.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Best regards,