SJ
Sonel J
1 reviews | Active since Jul 2014
31 Mar 2015, 12:43
Overcharging on account
I took out a cellphone contract Iphone 5S with Telkom (Jan 2015)- monthly acc of R359, got an account of more than double this amount - to find out they've add two Iphone's on my contract and charged me for this. No feedback from store, I have to follow up - no refund to date and being billed for this extra amount AGAIN today!!
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Telkom's replyOfficial
07 Apr 2015, 14:16Hello sonel14,
Thank you for making contact with us.
Please note that we have tried contacting you and we could not get hold of you so we have sent you an email. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please note that we have tried contacting you and we could not get hold of you so we have sent you an email. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply07 Apr 2015, 14:16
Official
Hello sonel14,
Thank you for making contact with us.
Please note that we have tried contacting you and we could not get hold of you so we have sent you an email. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please note that we have tried contacting you and we could not get hold of you so we have sent you an email. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team