SM
Shuaib M
1 reviews | Active since Mar 2009
15 Sept 2015, 17:58
Overcharging me!!!
Hi <br> <br> I took out a samsung a5 from Northgate on the 26th July 2015 for the price of R329 as per catalogue,I've been billed R349 and this month i received a statement for R349 .I have called in for you guys to rectify this as this is an error on your side (case number ***6) but have not been getting anywhere with Themba who simply did not get back to me.If you guys can look at your last month catalogue you would see this is an error.<br> <br> Please can this be sorted out!<br> <br> Thanks
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Telkom's replyOfficial
15 Sept 2015, 18:16Hello smo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM145918.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM145918.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply15 Sept 2015, 18:16
Official
Hello smo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM145918.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM145918.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,