LG
Lucasta G

1 reviews | Active since Mar 2015

26 Apr 2017, 11:04

overcharging clients and not adhering to the Duplum rule as per credit Act

<p>I bought a mobile WIfi unit last year with an agreement of about R134-sold telephonically. Telkom has been debiting for amounts from R172-500 monthly. When i called in the consultant in accounts told me i am being charged for the debits that are unmet. This is a charge of about R300 for a debit by Telkom not met. This is totally ******* and i will not accept this kind of manipulative abuse. I am willing to pay the outstanding amount owed besides all the charges for debits. Also I would like the recording of sale to be sent to me in 24-48 Hours as well.</p>

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Replies (1)
LG
Lucasta G's update04 May 2017, 15:02
Reviewer Update

Good day

Please note i have still not received a call regarding this issue and its still unresolved.The plot also thickens because apparently i am being charged for postage of invoices( i have NEVER EVER received an invoice) and as far as im concerned the post office no longer exists is this not the case since e-mails are so much easier and enviromentally friendly. Can someone in this company please take their job seriously and assist me