Overcharging

<p>I signed up for a wifi router of R149 a month at Trade Route Mall, and specified to the guy who was assiting me Thulasizwe that may he cap my data, that if for some reason my data gets depleted I do not get extra charges, but according to the call centre consultants he did not do that, hence now I owe R1200, from 18 Feb to date. And he mentioned that I will not be charged for the entire month of Feb becuase I had recieved my router mid feb...but to my suprise the call centre agents all say that is not how it works. And their landlin e is always engaged, he will assist me to pay the R1200, I signed up for 150 nothing more, I guess he was just trying to make a sale and hiding some information from me. TELKOM AS A WHOLE IS PATHETIC</p>