MC
Marco C
1 reviews | Active since Jul 2013
14 Mar 2017, 02:46
Overcharging!
<p>I moved home a year ago and I requested that my landline be transferred to my new residence. I have been paying for two landlines for the last year due to their incompetence. That line ( ********** 057) should have been cancelled a year ago! Their dispute function on their website also conveniently does not work. Please sort this invoice out and I want back pay for the last year of being overcharged.</p>
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Replies (3)
Telkom's replyOfficial
14 Mar 2017, 10:47Hello marcocc
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply14 Mar 2017, 10:47
Official
Hello marcocc
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
MC
Marco C's updateReviewer Update
31 Mar 2017, 10:03Still no solution to my problem!
MC
Marco C's update31 Mar 2017, 10:03
Reviewer Update
Still no solution to my problem!
MC
Marco C's updateReviewer Update
17 Apr 2017, 22:30Telkom has still not contacted me to resolve my issue.
MC
Marco C's update17 Apr 2017, 22:30
Reviewer Update
Telkom has still not contacted me to resolve my issue.