TF
Tanya F
1 reviews | Active since Mar 2011
02 May 2016, 23:06
Overcharging
I signed up for a completely unlimited mobile package, simply only, at R999 per month. I just received my first bill, indicating that the package costs R1199 per month. This is excluding the pro rated amount for 1 week in April. I would like to know why Telkom Mobile is overcharging me R200 on my account? Should I not receive a speedy response or if my account is debited with the overcharged amount, I will report this to the NCA and ICASA.
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Telkom's replyOfficial
20 Aug 2016, 08:23Good Day,
Apologies for the late response we have sent you an email in connection with the above query please respond if you still require assistance and we will assist.
Regards
Yazied
Telkom Social Media
Best regards,
Telkom's reply20 Aug 2016, 08:23
Official
Good Day,
Apologies for the late response we have sent you an email in connection with the above query please respond if you still require assistance and we will assist.
Regards
Yazied
Telkom Social Media
Best regards,