Overcharged-telkommobi***

<p>I have been a telkom customer for close to four years now and its sad to say that the i have had no joy with the staff including the manager at the branch in parow center where i renewed my cell phone contract.</p> <p> In July 2016 i was overcharged with R450, i called call center, they logged a query and advised i will get feedback in 3days. after one with no response i went to the parow center branch , i spoke with kristen Mckeet, and Elroy the manager. They both promised to get back to me and they never did. Went again to parow center and the manager refused to come and speak to me. The staff gave a very pathetic customer service and i eventually gave up. </p> <p>Now again i have been over charged with R430.iahve made several attemps to contact your offices no one is able to clarify these amounts to me.</p> <p>This in my conclusion is ******ion in the highest level and poor customer service. I want and explanation for these overcharges /refund/compensation for all the inconvenience. I await your feedback.</p> <p>Eleonore Ngwa</p> <p> ********** 780</p>