1 reviews | Active since Jul 2017

26 Jul 2017, 12:06

Overcharged on debit order and no post-sale communication

<p>I app**** for a ****le with 10G/month for R349 in June. </p> <p>Received the ****le but haven't received communication from Telkom about registering my device on the network etc.</p> <p>My first debit order went off today for more than what I agreed to! The call centre agent explained that I was debited for device subscription fee and another fee for posting my bill to me - which I specifically asked to be sent via email.</p> <p>To cancel the account will take another 30 days which I will obviously have to pay for.</p> <p>Telkom has mislead me and also ****** money from me for services I did not apply for!</p> <p>Still have not heard anything from Telkom as yet about my dispute.</p>

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