Overcharged, mislead and disappointed

<p>I app**** for a 10MB ADSL Uncapped line over a year ago, unfortunately I only noticed now on my invoice that I am being charged a monthly fee of R180 for something called a Telkom Evening W/Ender Plan. After calls to Telkom I find out this entitles me to free calls over the weekend, which is ridiculous as I don't even have a home phone. I made it clear when I app**** that all I wanted the line for is Internet access. I wonder how many other people have been ****med in a similar manner...</p> <p> </p> <p>Not only that, after logging faults for slower than usual Internet speeds (around 5MB/s), I was told by a technician that I am on a 6MB line, not the 10MB that I have been paying for all this time.</p> <p> </p> <p>I have logged my disputes and can only hope that Telkom owns up to their mistakes and refunds me as is only right and fair. Unfortunately according to Telkom these things take time to resolve, and given that I do not have a home phone each time I call I have no choice but to use my cellphone, which means I am now paying insane amounts of airtime just to get this matter sorted.</p>