1 reviews | Active since Nov 2016

01 Aug 2017, 11:09

Overcharged for three months

<p>i have called Telkom yesterday and still no luck in resolving the issue i am being sent from finrite to telkom back and forth which i feel it is unprofessional and unfair towards the client </p> <p> </p> <p>My account is billed for the last three months incorrectly i only agreed on one insurance plan for one phone that would have cost R190 but i am being billed more than R300 for the last 3 months </p> <p> </p> <p>As per finrite Telkom is responsible for the billing and they not very helpfull whenever i call in to get feedback telkom only advise that the case is closed and finrite need to give the feedback, Finrite acknowledge that i only have one insurance plan with them but with telkom i was billed for the last three months more than what i agreed on for the insurance and this issue i am having since the 29/06/2017 and a case was opened on this day but it seems like the customers is not important to Telkom</p> <p> </p> <p>I this issue is not resolved by today i wont pay this contract going forward </p>

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