1 reviews | Active since Mar 2016
Overcharged for months
CAN A REAL PERSON PLEASE CONTACT ME ASAP!!!! YOU GUYS MAKE ME SICK, DEDUCTING MONEY FROM MY ACCOUNT WHICH DOES NOT BELONG TO YOU. IM TIRED OF THESE AUTOMATED MESSAGES. AND THE CALL CENTRE AGENTS UNHELPFUL. I NEED THIS SORTED. PLEASE SEE BELOW FOR PREVIOUSE CORRESPONDENCE.<br> <br> So, once again I'm disappointed. Just when I think I'm making headway with my situation after receiving an automated response from Telkom ( what's new?), I'm still waiting on a real person to contact me regarding Telkom overcharging me.<br> <br> I don't need another reference number, what I need is for someone from accounts to contact me ASAP. I do not have excessive amounts of money laying around for Telkom to take. <br> <br> This was the response on the last Request logged...it seems that they are causing more inconvenience than apologized for.<br> <br> Hello Sherne,<br> <br> Thank you for making contact with us <br> <br> This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.<br> <br> We do apologize for any inconvenience we have cause to you.<br> <br> Your reference number is: SM209529<br> <br> Regards<br> Luleka<br> Telkom Social Media Team<br> <br> Add a new Telkom Report Inappropriate repor
Apologies for the delay and inconvenience caused. This matter will be escalated for urgency and our consultants will be in touch.
Regards,
Moenieb
Telkom Social Media Team.
Best regards,
Apologies for the delay and inconvenience caused. This matter will be escalated for urgency and our consultants will be in touch.
Regards,
Moenieb
Telkom Social Media Team.
Best regards,
