OVERCHARGED FOR MONTHS

So, once again I'm disappointed. Just when I think I'm making headway with my situation after receiving an automated response from Telkom ( what's new?), I'm still waiting on a real person to contact me regarding Telkom overcharging me.<br> <br> I don't need another reference number, what I need is for someone from accounts to contact me ASAP. I do not have excessive amounts of money laying around for Telkom to take. <br> <br> This was the response on the last Request logged...it seems that they are causing more inconvenience than apologized for.<br> <br> Hello Sherne,<br> <br> Thank you for making contact with us <br> <br> This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.<br> <br> We do apologize for any inconvenience we have cause to you.<br> <br> Your reference number is: SM209529<br> <br> Regards<br> Luleka<br> Telkom Social Media Team<br>