Overcharged for a fixed internet line

Item: Telkom
Rating: 2
Author: Gadi C

I have been overcharged for my fixed internet line which has no vairable element to it and cant even get through to the accounts department.<br> <br> I have been on hold for hours this month and spent R600 just holding for telkom. Who is going to pay this?<br> <br> Absolute disgrace

Helpful (0)

Replies (1)

Telkom's replyOfficial

17 Jun 2015, 13:17

Hello gadi@anfield,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM118527.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Telkom's reply17 Jun 2015, 13:17

Official