CW
Claire W

1 reviews | Active since May 2016

09 May 2025, 14:22

Overcharged for 6months and still no end to it

Telkom is the absolute worst company I have ever encountered. They have made my life hell for 6months. If I could give them a zero star rating, I would.

To date, Telkom has overcharged me a total of R3348.57.This has been happening since December. My account then gets suspended due to credit limit reached.

1 Dec invoice - charged R889 instead of R569 1 Jan invoice - charged R889 instead of R569 1 Feb invoice - charged R889 instead of R569 1 March - charged in error an extra R796.19 for "device obligation/carryover fee" 1 April - charged in error an extra R796.19 for "device obligation/carryover fee" 1 May - charged in error an extra R796.19 for "device obligation/carryover fee"

I have opened case after case after case and all that happens is the case gets closed without it being solved.

I will never ever go with Telkom ever again and I don't recommend them to anyone. They don't care about the loyalty of their customers, they ignore emails, promise call backs that never happen and just make you miserable.

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