Overcharged every month

Telkom has been overcharging me for 4 months now. I have queried and disputed this bill many times, but it seems to be of no assistance.

They’ve been charging me 3x my monthly amount without being able to explain where they get these figures as my contact should be a fixed monthly amount. In addition they charge me a R200 debit order rejection fee for reversing these transactions and doing an eft instead for the correct amount.

It is unacceptable to be overcharged for so many months and having Telkom not do anything about it, even after speaking for over an hour on the call center each time the bill still gets accumulated to the next month. Telkom does not care about their paying customers. This is the worst company and service ever, I would not recommend Telkom to anyone.