1 reviews | Active since Feb 2015
overcharged by telkom 2 months in a row
<p>to whom it may concern</p> <p> </p> <p>I took the R99 p/m wireless router deal, since the 31 March i have been charged R 421 accumulated. I have called 4 times excluding the line i am holding on, right now, while sending this complaint, i am had no resolution, agents are confused, managers and supervisors are always busy and when they say they'll call back, they dont.</p> <p> </p> <p>thus far i ony know for sure i've been changed CLIP when i should be charged for that. which i am not okay with</p> <p>and that from the 31 March 2016 - 1 April 2016 (THAT'S 1 DAY) i was charged R99, which i am not okay with</p> <p> </p> <p>I would like to recieve efficient, reliable service, but i never do.</p> <p> </p> <p>Kindly</p> <p>Peter</p>
Hello petersmith014
This response serves as confirmation that your query has been received.
Your reference number : SM238045
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello petersmith014
This response serves as confirmation that your query has been received.
Your reference number : SM238045
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
