Overcharged as a result of Telkoms incompetence

Ordered DO elite service. Was paying R770 a month for DO uncapped advance. According to the website DO elite costs R601 excluding line rental then R206 for evening and weekender. The last 2 month it has been close to R1000 where it should only be R807!!! Sent numerous messages via twitter and facebook. Always told the same thing that someone will be in contact..... 2 months still waiting. Telkom has been charging me seperately for the service ie. 20M adsl line R499, 50G cap R269 and the evening and weekender R206. I asked for the DO elite package because it is a bundled package and it is cheaper. WHO in there right mind would take these offerings separately? would your sales consultant not suggest the DO package before putting you on the unbundled offerings? I asked spacifically for DO Elite!! Cant wait for a fibre operator to come to my area will be glad to say goodbye to telkom!