SG
Sharon G
1 reviews | Active since Jul 2012
22 Feb 2017, 09:25
Overcharged
<p>When my contract expired after 2 years, I renewed my contract through "Telkom Connect". Old contract was uncapped 4mbps, new contract SoftCap 100GB, including a new modem and ****le.</p> <p>I was being billed for both services which I've been paying for since December. Then I got charged for the modem which I certainly won't pay for !!! </p> <p> </p> <p>After making various calls to Telkom, they told me that the credit would only go through after 21 days. Sorry, unacceptable.</p> <p> </p>
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Telkom's replyOfficial
22 Feb 2017, 13:32Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply22 Feb 2017, 13:32
Official
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
SG
Sharon G's updateReviewer Update
22 Feb 2017, 14:41***
SG
Sharon G's update22 Feb 2017, 14:41
Reviewer Update
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