Overcharged

<p>We recently moved from Richards Bay to East London. We notified Telkom and our new line was installed on 12 December in East London. When our January bill arrived we were charged for line rental and DSL for BOTH Richards Bay ( ********** ) AND East London ( ********** ). We should not be liable for the Richards Bay line 12/12/2016 - 11/01 2017 or for 12/01/2017 - 11/02/2017. I sent an email to Telkom on 16 January via the Telkom website and have received nothing but an automated response acknowledging the receipt of the email. Our new bill reflected no adjustment.</p> <p> </p>