Overcharged

I just received my bill today and it’s more by R204.Telkom don’t be ruthless most of the people are going through a tough time.I delayed paying my bill with 5 days and you are charging me for that.For your own information I had to borrow the money to pay you because you sent a message threatening to have me blacklisted.MAYBE IT SKIPPED YOU TELKOM THERE IS CORONA VIRUS MOST PEOPLE LOST INCOME.Some organisations are very considerate they are easing it on their clients.