KM
Kristin M
1 reviews | Active since May 2015
19 May 2015, 13:56
Overcharged
I opened my account in December and got billed from November. When queried, twice. I got no response. Now I am still receiving statements after I cancelled my account in March. Unacceptable telkom.
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Telkom's replyOfficial
19 May 2015, 14:21Hello KristinMcM,
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM111815 .
Regards,
Joshua Mnisi
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM111815 .
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply19 May 2015, 14:21
Official
Hello KristinMcM,
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM111815 .
Regards,
Joshua Mnisi
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM111815 .
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,