AVDV
ANDRE VAN DER VYVER
1 reviews | Active since Nov 2015
05 Nov 2015, 16:05
OVERCHARGE ON ACCOUNT FOR 8 MONTHS
I have been charges for double for a contract and filed a complaint, they told me a month ago after 3 months that it has been escalated to ***** department. In the meanwhile I am being charged double and cannot resolve<br> <br> Please help
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Telkom's replyOfficial
05 Nov 2015, 17:58Hello Snoopy123456,
Thank you for taking our call.
Kindly be advised that we are currently investigating your query and we will revert back to you with feedback.
Your Social Media reference number is SM164802.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for taking our call.
Kindly be advised that we are currently investigating your query and we will revert back to you with feedback.
Your Social Media reference number is SM164802.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply05 Nov 2015, 17:58
Official
Hello Snoopy123456,
Thank you for taking our call.
Kindly be advised that we are currently investigating your query and we will revert back to you with feedback.
Your Social Media reference number is SM164802.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for taking our call.
Kindly be advised that we are currently investigating your query and we will revert back to you with feedback.
Your Social Media reference number is SM164802.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***