PC
Pamela C

1 reviews | Active since Aug 2017

01 Aug 2017, 11:14

OVERCHARGE & BAD SERVICE

<p>I have cancelled my internet service with Telkom in February 2016: Also cancelled the soft cap dataand DSL Faster.</p> <p>I have been to your Client Services branch 4 times and I am still being billed the full amounts. I have resubmitted cancellation of these services but nothing changed. My Telkom account number is ********** 50001</p> <p>I want my account credited with all the surplus that I paid in order to keep my phone on. Telkom has now disconnected the service!!</p>

0
Replies (1)
Telkom
Telkom's reply02 Aug 2017, 14:37
Official

Hello pamelarc01

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,