Overbilling of Thousands/WORST SERVICE EVER!!!!

<p>Re : Kallima Design </p> <p> </p> <p>My client app**** for an ADSL line through Vox Telecom. She has been paying her monthly subscription with them as needed yet she receices separate bills EVERY MONTH from Telkom OF THOUSANDS IF RANDS on occasion. </p> <p> </p> <p>Every time Telkom threatens to disconnect her line if payment is not made. Telkom does not manage the line, Box Telecom does as per their agreement with Telkom. </p> <p> </p> <p>Since June these extra bills from Telkom have been adding up to a staggering amount. My client, Kate Valasis, has been to the Kimberley Telkom Branch to resolve this issues and nothing has happened thus far. Promises of credit paid into her account has not happened. </p> <p> </p> <p>Yesterday she was again threatened to pay Telkom or her line would be disconnected. </p> <p> </p> <p>At this point we are considering lodging a complaint with the consumer court. This type of poor service cannot continue. </p> <p> </p> <p>My client has a contract with Vox Telecom. She pays them and they pay Telkom for the use of Telkom lines. How on earth does this translate into double billing of exorbitant amount hy Telkom while she only pays her monthly subscription at Vox????</p> <p> </p> <p>Poor service Telkom!!!! Pathetic at best</p>