ZK
Zaid K
1 reviews | Active since Jan 2016
06 Jan 2016, 09:52
Overbilling - No Explanation Can Be Obtained
I have taken out a Telkom Mix contract and have been overbilled by over R100 each month. I have tried the following options with Telkom:<br> 1. Call centre - no one knows who is responsible for Telkom Mix contracts
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Telkom's replyOfficial
06 Jan 2016, 10:59Hello zmkadwa,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183947
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183947
Regards
Luleka
Telkom Social Media Team
Telkom's reply06 Jan 2016, 10:59
Official
Hello zmkadwa,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183947
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM183947
Regards
Luleka
Telkom Social Media Team