Overbilling for months and now line is cut

I\M SO ****** FED UP WITH YOUR USELESS SERVICE! <br> Telkom keeps over billing me for a phone number I cancelled in February and for a DSL package I never requested. My phone line has now been cut cos I "owe\"" Telkom R 1419.68 when in actual fact I should be in credit R 2 181.41.<br> <br> I have a full transcript for every interaction made with every Telkom agent and recordings for most of the calls.<br> <br> PLEASE CAN ANYONE SORT THIS OUT"""