LB
Lehlohonolo B

1 reviews | Active since Jan 2019

05 Jan 2019, 11:08

Overbilling and failure to close account

Good day, I am really infuriated with the level of service I have gotten from Telkom. 5 months later, after attempts to close my account and I am still being billed and worse part I'm even being charged "rejection notes" for Telkom trying to bill my account for a subscriptions which I settled and canceled long time ago.

I have never paid so much money for a cellphone contract like I have paid with Telkom. I am highly disappointed with the service and truly regret ever taking up the contract. I too will resort to legal action, because I have tried to be patient and understanding but this has gone too far.

And it starting to feel like a never-ending **** and nothing is being done to protect us the customers, as we continue losing thousands of rands. I would really appreciate help and feedback with this issue.

Sincerely Jacqueline

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