1 reviews | Active since Jan 2019
Overbilling and failure to close account
Good day, I am really infuriated with the level of service I have gotten from Telkom. 5 months later, after attempts to close my account and I am still being billed and worse part I'm even being charged "rejection notes" for Telkom trying to bill my account for a subscriptions which I settled and canceled long time ago.
I have never paid so much money for a cellphone contract like I have paid with Telkom. I am highly disappointed with the service and truly regret ever taking up the contract. I too will resort to legal action, because I have tried to be patient and understanding but this has gone too far.
And it starting to feel like a never-ending **** and nothing is being done to protect us the customers, as we continue losing thousands of rands. I would really appreciate help and feedback with this issue.
Sincerely Jacqueline
