1 reviews | Active since Dec 2009
Overbilled, under-serviced - ignored all round.
This is the third report I file, still nowhere close to being resolved, despite the fact that Telkom reply on this site within minutes of me posting my report. This is the only place they reply, after that absolutely nothing gets done about the problem. Becoming a bit tedious to type out every time. The headline says it all. The service i cancelled, I am still being billed for. The service i replaced it with has been over-billed and it doesn't do what they said it would do. I also only had hardware delivered in MArch, despite being billed for the full package from 3 January. No-one at any of their numerous useless helpdesks can offer anything even closely resembling help. They only ever refer me from one Dept to another, and it has gone full circle. <br> <br> Previous reports here : http://hellopeter.com/telkom/complaints/3-months-later-overbilled-by-5k-no-response-***
We apologise for any inconvenience caused.
We have tasked our team to investigate and provide feedback as soon as possible.
Your ***
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Hazel
Telkom Social Media Team
We apologise for any inconvenience caused.
We have tasked our team to investigate and provide feedback as soon as possible.
Your ***
Regards
Hazel
Telkom Social Media Team
