overbilled ***

WRT my earlier complaint, I have yet to be contacted by anyone from billing to explain why the huge increase was raised. (RefSM201683).This month I received an acc reflecting the charge of R905 with an undefined credit that brought it down to the correct amt of 166. TM billng thus admits they were at fault and now owes me a refund for the Feb debit. I will wait until 15th March which is when my do goes off to see if a credit is passed. If not I will lodge a complaint with Icasa as there I no possible way to speak with anyone in authority. It is sad that one has to revert to threats to get service but there it is. (FYI this contract has been terminated)