Overbilled and Suspended service

<p>Hi,</p> <p>A while ago I noticed that Telkom debited 1,276.94 on an account that I'm suppose to be paying R339 per month for only 7.5Gig + 7.5Gig of data. I've tried numerous number of times to upgrade my package but I was told that since I'm on a 3year contract I cannot migrate my package. Anyway thats not why I'm complaining, around the end of May I noticed that my sim was not working (I ahve 2 Data sims from telkom, 1 work, 1 personal) and when I called I was told that my line was suspended and when I asked for a reason I was told my line was suspended on 23 May however it wasn't suppose because I had no outstanding Balance. I called in nemerous(10 +) times throughout June trying to get assistance but I got the same story from every consultant "My matter has been escalated, and I would get feedback" . Now its more than a month later and my services are still suspended but Telkom is debiting account without providing the over priced service I'm paying for!</p> <p> </p> <p>Leviticus Makena, Pakiso Mabaso, Kedibone Nke thanks a lot for empty promises and zero service</p> <p> </p> <p>I demand Service or my money bac****!</p>