NM
Nompumelelo M
1 reviews | Active since Mar 2017
16 Mar 2017, 11:15
overbilled
<p>I signed a R 100 contract with terribletelkom and now they deducting R600. They cant even explain the reason why. Telkom should just CLOSE DOWN they terrible and useless. Their consultants are as stupid as the company. For 9 R100 and suddenly R600 for 4following months. I requested for settlement amount of which cant even offer. They send you from pillar to post. Terrible telkom and their service sucks. DO NOT THINK OF SIGNING WITH TERRIBLE TELKOM. YOU WILL REGRET AS I DO NOW. </p>
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Telkom's replyOfficial
17 Mar 2017, 08:33Good Morning Nompumelelo ,
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply17 Mar 2017, 08:33
Official
Good Morning Nompumelelo ,
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,