KM
Kevin M
1 reviews | Active since Nov 2012
15 Sept 2016, 07:42
Overbilled
<p>Hi,</p> <p>Can some one please help me in understanding why my account is billed at R609? I always pay my Voice line of R180.70 per month but for some reason I am being billed R609?</p> <p>Where are these extra costs coming from?</p> <p>I have send 2 mails asking for some feedback but nothing.<br />I don't thing I am responsible for any extra costs as I all ways pay my bill.</p> <p> </p> <p>And still telkom has not rep****.</p>
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Replies (4)0
Replies (4)
Telkom's replyOfficial
15 Sept 2016, 12:32Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply15 Sept 2016, 12:32
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
KM
Kevin M's updateReviewer Update
28 Sept 2016, 08:25So telkom has come back to me only to say my account is in arrears since last year. I rep**** asking how this is possible as I always pay my account intime and on the dot or even more sometimes. This is for my ADSL landline. My ADSL line are with my ISP and my Voice line is with Telkom.
KM
Kevin M's update28 Sept 2016, 08:25
Reviewer Update
So telkom has come back to me only to say my account is in arrears since last year. I rep**** asking how this is possible as I always pay my account intime and on the dot or even more sometimes. This is for my ADSL landline. My ADSL line are with my ISP and my Voice line is with Telkom.
KM
Kevin M's updateReviewer Update
03 Oct 2016, 11:04Telkom has not come back to me yet.. Still waiting for an answer.
KM
Kevin M's update03 Oct 2016, 11:04
Reviewer Update
Telkom has not come back to me yet.. Still waiting for an answer.
KM
Kevin M's updateReviewer Update
07 Nov 2016, 11:07it is now the 7th of November 2016 and Telkom has not yet contacted me to rectify this or even explain to me why my bill is so high.
KM
Kevin M's update07 Nov 2016, 11:07
Reviewer Update
it is now the 7th of November 2016 and Telkom has not yet contacted me to rectify this or even explain to me why my bill is so high.