Overall pathetic service

Had my adsl line installed on Oct 27th. Few hours later, the cable ran by the technician fell off the wall due to poor use of a glue gun. 1 week in and intermittent adsl service. Reported a fault on the 7th that was closed without the problem being solved. Reopened a new fault on the 15th. I call in everyday to just hear that they are working on it and a technician will be coming.<br> <br> Absolutely f**k all had happened. Now I have zero connectivity and deadlines to hit with mobile data that I have to pay for over and above my usual bill. <br> <br> It's service you would expect from a company that clearly does not give a f**k. I should not be billed for the adsl line rental as the service is not being provided. Why should I pay!<br> <br> All I want is an ETA as to when this will be fixed. Maybe the area manager needs to be fired as there are many similar complaints from this area.<br> <br>