1 reviews | Active since Dec 2017
I have a contract deal with telkom which I took last year, everything was fine until this year when I found out that the contract I was given had no limit over the calls I made which I clearly stated over the phone when I did the contract deal that I want my calls to cut whenever I reach my limit unfortunately I made calls and it didn't cut so now I have to pay a fee of about r700 and to be honest I don't have that cash which now has amounted to r1500. When I called telkom to ask for the voice recording the say they can't give me without a subpoena and that I should get a court order and I can't even afford a lawyer
Hi Llmunyai,
thank you for making contact with us.
Please be advised that your account is overdue, the Bill is high due to the spend limit that was used in August on calls and you were also charged for debit order rejection fee for a returned payment.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Llmunyai,
thank you for making contact with us.
Please be advised that your account is overdue, the Bill is high due to the spend limit that was used in August on calls and you were also charged for debit order rejection fee for a returned payment.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
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