JB
Janleigh B

1 reviews | Active since May 2018

20 May 2018, 12:04

Over Telkom

Please could someone assist me.

2 years ago I cancelled my contract with Telkom and they are still billing me, trying to deduct from my account without authorisation and the device and cancellation has all been done.

I'm tired of speaking to consultants who never resolve the issue.

Please can someone help me settle this matter, Telkom is giving me a very bad credit rating.

0
Replies (1)
Telkom
Telkom's reply01 Jun 2018, 11:49
Official

Good day Janbez7,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,