KZ
Kimberley Z

1 reviews | Active since Aug 2010

12 Feb 2018, 13:00

Over R6500 Over-Billed Since Cancelling

I have emailed and submitted multiple complaints by email, phone, social media and Hello Peter with NOTHING DONE about this. I was billed again now despite cancelling in April last year due to no signal in our area. Please can someone urgently get back to me regarding this issue. It's over R6600 over-billed since cancellation and another new bill below. Please assist urgently.

0
Replies (5)
KZ
Kimberley Z's update08 Mar 2018, 14:21
Reviewer Update
Still nothing. And was billed again. Please, I need a refund as I canceled in april due to no network in my area. I shouldn’t be penalized for a lack of network.
KZ
Kimberley Z's update12 Mar 2018, 18:19
Reviewer Update
Hi Yazied, I’ve been told that since April last year and still no response or refund :(
KZ
Kimberley Z's update12 Mar 2018, 18:19
Reviewer Update
Hi Yazied, I’ve been told that since April last year and still no response or refund :(
KZ
Kimberley Z's update04 Apr 2018, 20:41
Reviewer Update
Still no response or feedback or refund!
KZ
Kimberley Z's update15 May 2018, 13:14
Reviewer Update
Still no response or refund processed. A year down the line.