<p>I have a contract with Telkom for a mifi wifi where I get 5gig monthly and I have to pay R99, last month I was debited R698 instaed of R99 when I query that I was told that I was given R500 credit on my account which I and I used it that is why I have to pay for it, I then said I didnt ask for any credit on my account and I don`t want it they must remove it and was told that they will remove it but for the month of June it is already added again so I must make sure I don`t use more that 5gig that I am allocated for. I did that for the month of June the moment I reached 5gig I removed the sim of the router but this month again I am debited R599 instaed of R99 again. I then called this morning and spoke to Nakedi who told me that she will log a call for this query. I am sick and tired of Telkom`s reap off they are ****** I have never ask for a R500 credit why is it being added on my account without my concerned I want my R500 refunded back into my account and I just want to cancel the **** account. My account ********** 62 cell ********** 464.</p>
Hi jimmy-mbele
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
Hi jimmy-mbele
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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