1 reviews | Active since May 2012
Over data limit, but meter says otherwise
<p>I came home yesterday and my data bundle was depleted. I checked the Telkom customer portal on my phone and it said I only used half of it. I checked my 3rd party data usage metering software and it says I've only used 21gb of my 40gb soft cap and 21.3gb of supposed night surfer data. I phoned Telkom and they said u used all my data. According to their website this is a blatant lie, unless their system never switched me over to night surfer data. </p> <p> </p> <p>I also went and purchased an additional 20gb top up data, but it still doesn't work and it's nearly 12 hours ago. I have restarted my modem multiple times. </p> <p> </p> <p>I will be cancelling my payment with Telkom, because I'm not getting what I pay for. I will tell everyone I know to rather go with another company's mobile services, because Telkom doesn't deserve our money. </p>
