EW
Erich W
1 reviews | Active since Jun 2013
02 Jan 2016, 13:42
Over charging and not being able to assist
I have a contract that is supposed to be billed at 499 and you now charge me 848 and that is un exceptional. First i signed a 24 month contract and you now made me a month to month. You also made my data 5gig instead of the 1gig i signed for. I have upgraded and i am also bei g charged for my previous contract even though the 24months have passed. I have been to a store more than 5 times called you more than 5 times. Please fix your problems and stop waisting my time and money you are giving the worst service i have ever received and if you dont fix you problem and credit me i will stop my contract and move to a provider that wont take my money and not give a service.
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Replies (1)Telkom's replyOfficial
02 Jan 2016, 14:17Hello EH0603,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply02 Jan 2016, 14:17
Official
Hello EH0603,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
