Over charged once again

<p>Hi!telkom once again as done me wrong.i recently app**** for and upgrade off my adsl package as telkom had a special on a 10mb line for R799 and i had a 4mb line at R699.so i call the call center and app**** for the upgrade i was told bt the consultant that the upgrade is possible and there wud be no extra cost otha den wat i was appling for i agreed and went along.i soon recived my bill i there it was.i was charged twice the amount i initially app**** for excluding calls.telkom is a big company well known there staff and systems shud be properly managed as now i have to be in this sitution as that amount is sumthing i had not budgetd for.sumwer down the line is an error and i shud not be the one having to go thru this.my usual bill with calls is aroung R950.this time around it is R2235.by all means can any one help me in rectifing this as the call center say dey can only log a dispute bt i am still liable for the fill amount.it is realy sad to knw a multi billion company will try and swindle innocent people for thier money.help plzz.my number in connection to this is ********** 462</p>