Over Charged for 15 years - Incompetancy,Quality

This has to be the most shocking service in existence. When a consultant cannot answer they transfer you to yet another one hour wait in response time. 17 Years of incorrect billing. A new installation that is connected to another adsl in the area. Misquoted on packages in a store. I cannot find one thing positive to say. For five months I have been trying to sort out a new service. More hours on hold than I do spend doing my job. Taken a day off to sit Telkom offices in Gateway. Who thought one could possibly mess up everything from an order to billing. Mweb packages are cheaper and better apparently. My new 4 day old service is about to be moved. Lets see how fast they call me when they want their router back. I will place a stop order on my account in order to cease the account billing problems. Wen telkom phones me - you guessed right. I will be placing them on hold for months.