1 reviews | Active since Oct 2016
OVER CHARGED AS PER NORMAL AND POOR SERVICE
<p>Sorry to say ,your service is pathetic and really getting annoying ,call centre agents arnt really helpful either,I am being charged for something I have paid for already in my invoice ,paid R298 on the 2016/11/25 that was apparently overdue "they say" and than again on 2016/11/28 R237 went off my account which I didn't really mind paying because it is or was for my service ,I disgust me is getting a email /telkom invoice on 2016/12/05 stating I should pay 461 this month when I only signed for a R199 contract please resolve the matter ASAP I do not want to be debited that amount ,I have phoned so many time's and the service is really poor and pathetic as much as I want the contract I am also considering to terminate it because this is not the first time having an issue like this </p> <p> </p>
Its really getting out of hand now ,just so you know you losing clients with such things friends and family are complaining over the same thing
Thanks for your response,,hope the matter will be resolved soon
Its really getting out of hand now ,just so you know you losing clients with such things friends and family are complaining over the same thing
Thanks for your response,,hope the matter will be resolved soon
I honestly regrer the day I signed a contract with telkom ,I don't know if they not well organized or unprofessional in what they do ,this morning 12/12/2016 I received a message from nudebt saying I have 72 hrs to pay R1375 if not it will remain negatively on the credit bureaus I don't know how its possible to owe such money when I phone Telkom people they say everything is all up to date on their side ,what is so difficult to inform nudebt that my account is up to date and they should stop harassing me with all this nonsense,,again your billing department is not really doing their work ,I phone this morning and Ishmael said I should ignore the message and everything is all fine by their side,I phoned a 100 time's for this one day they put me through to nudebt I explained to nudebt everything they said no there's nothing they can do Telkom must sort me out ,I phone Telkom ,they say no nudebt is supposed to help me ,really what is that?please resolved the matter because 15th December my credit record will be bad for something I didn't even do ,I think you guys are really unfair if it was you that had such issue you would've wanted it to be sorted out please take good care of your clients than you would get less complaints,
Thanks
Lusanda
********** 94
I honestly regrer the day I signed a contract with telkom ,I don't know if they not well organized or unprofessional in what they do ,this morning 12/12/2016 I received a message from nudebt saying I have 72 hrs to pay R1375 if not it will remain negatively on the credit bureaus I don't know how its possible to owe such money when I phone Telkom people they say everything is all up to date on their side ,what is so difficult to inform nudebt that my account is up to date and they should stop harassing me with all this nonsense,,again your billing department is not really doing their work ,I phone this morning and Ishmael said I should ignore the message and everything is all fine by their side,I phoned a 100 time's for this one day they put me through to nudebt I explained to nudebt everything they said no there's nothing they can do Telkom must sort me out ,I phone Telkom ,they say no nudebt is supposed to help me ,really what is that?please resolved the matter because 15th December my credit record will be bad for something I didn't even do ,I think you guys are really unfair if it was you that had such issue you would've wanted it to be sorted out please take good care of your clients than you would get less complaints,
Thanks
Lusanda
********** 94