Over charged and ******** behaviour: Telkom is *****ing my money

<p>26 November 2016 Telkom deducted R1099.88 from my bank account. I called the Call Centre and was informed that they charged me for "out of bundle" usage. I don't understand why I was charged out of bundle rates: I have a spent limit of R50.00 on my account. This spent limit was also confirmed by the Call Centre agent, so my question again- Why was I charged for "out of the bundle"??? This same account was been updgraded September 2016 to the 1Gig free me which is 1Gig for normal downloads and 2 Gig for social media, what's app calling and viber. Apparently there's also a device charge of R50.00!!! I was not informed of this fee when I upgraded in September. TELKOM IS *****ING from ordinary South Africans!! 1st they over charged me for data that was suppose to be included in my contract and then they charge R50.00 device fee! Why do we upgrade and still pay the old device??? If that is the case then we should upgrade on the due date and not 3 months earlier, but all other Service providers offer upgrades 3 months before the due date. This is ******** behaviour from Telkom. I WANT MY MONEY BACK!</p> <p>Lavinia</p>