MY
Michael Y

1 reviews | Active since Mar 2009

15 Mar 2016, 17:17

Over charged again and Still no Service!

***<br> Called 3 weeks ago to complain about been overcharged for SOFT-CAP by R235.96 per month when i have updated 2 months ago to Uncapped and Telkom faster!!! SO why would i need SOFT cap!! thats why i canceled- But still you charge me!!<br> You charged me again for the 2nd month R235.96!! im still waiting for 1st refund!!<br> Its seem to me that Telkom like to ***** from there customers... I can only imagine how much has been taken off customers accounts with out them noticing WHAT A JOKE!!<br> Not to mention that i have to still switch my wi fi on off to log onto Internet for my desktop!<br> What am i paying for !! I complain complain and nothing happens!<br> Telkom CEO gets paid hes top salary because he *****s from all hes customers that over pay for what they do not receive in service etc....<br> This needs to go to the papers and Telkom should be fully audited with the money they have ****** day in and day out!! <br> I suppose im just another ****ed off customer that has to deal with Bad service!!!

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Replies (1)
Telkom
Telkom's reply15 Mar 2016, 19:52
Official
Hello myappy,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.