Over charged account

Dear telkom I have a query about why is it that every time I have done I line up grade you ***** up my bill. First I did a change of ownership and not a line cancelation so I should not be getting a final bill. Also the person who took over the line should not be getting a new line order.

I also am being sent a bill when I am not the owner of the line and it is incorrect because I am getting charged for a line that I am not using because I upgraded. Now we are being triple charged in one month because your billing department cannot seem to do there job.

Please could you fix this mess up.