1 reviews | Active since Feb 2017

24 Apr 2017, 09:22

Over charge again

<p>I have made many calls to customer services but till now one one is helping me.For two months I have been billed things I dnt know of.I have multiple reference number that haven't been attended to n no one is getting back to me to let me know of the progress. I just called in and the agent told me to hold for an hour n she dropped my call.these are the reference numbers ********** 9</p> <p> ********** 5</p> <p> ********** 1</p> <p> ********** 3</p> <p> ********** 2</p>

0
Replies (2)
Telkom
Telkom's reply24 Apr 2017, 13:35
Official

Good day.

Sorry for the delay and inconvenience caused. This query will be addressed with management and feedback will follow

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update24 Apr 2017, 17:33
Reviewer Update

I will really appreciate as quick response