Over Billing no hardware received

I signed up for Telkoms January big deal 10mbps ADSL for R807 in January. The Deal would include a lit box, range extender and free router. From the onset i had issues with telkom as they captured the wrong contact details for me and I never received my internet account details. I had to phone around and persuade an agent to verbally reset my username and password to access the internet service only to learn the line for some reason was suspended. The suspension was then lifted after i called and informed them around the 10th of February. Today i receive my statement and it says i need to pay Telkom over R1400 for February. This will not happen because Im still waiting on my free router and was only connected to your service around the 10th of february. The Deal was advertised at R807 and as stated i have not received all the items not have i been connected for the full month of february. Please Send my router and credit this incorrect invoice according to the date i was actually connected and your advertised monthly subscription